The EASiCloud Cross-Channel, Customer Relationship Management Product Suite manages all aspects of customer interactions and touch points, helping organizations understand and respond to Customer needs.
The EASiCloud Product Portfolio provides a sound Customer Relationship Management Strategy, designed to optimize the customer experience. With a set of Products, Services, Processes and Interactions, the EASiCloud Product Portfolio delivers a positive customer experience across every channel, throughout the Customer Life Cycle.
Perfecting your Customer Experience Management Strategy by optimizing all Omni Channel Sales and Service Interactions with your Customers, Sales and Service Agents and Partners. An Analytics Platform that collects and processes all relevant information, delivering a series of Metrics and Analytics, creating deep Customer Knowledge and Actionable Intelligence.